Vets4Pets - Trowbridge – Vets in Trowbridge
Clinic Overview
- Recent feedback is mixed, but the small sample of newest written reviews leans negative compared with the overall rating. - One positive review highlights fast, efficient help with ordering treatment and specifically praises Debbie. - Several negative reviews focus on communication, with complaints about how options, costs, and clinical decisions were explained.
Vets4Pets - Trowbridge is a small-animal veterinary practice at Trowbridge Retail Park, Bradley Road, Trowbridge BA14 0RQ. It offers extended opening hours through the week, including evenings Monday to Friday (8:30am-8:00pm) and weekend appointments (Saturday 9:00am-6:00pm, Sunday 10:30am-4:30pm). The practice is a well-known local option with convenient access and a mix of positive and negative customer experiences in recent feedback.
Services
- •General small-animal veterinary care for routine appointments and ongoing pet health needs.
- •Diagnostic work is part of the service offering, with reviews mentioning discussions around tests such as urine testing and imaging.
- •Treatment ordering and collection are mentioned in customer feedback, with one reviewer praising how quickly this was handled.
- •Nail trim appointments have also been discussed in reviews, although recent experiences in this area have been mixed.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Recent reviews also include some complaints about perceived cost and value, including one mention of a quoted £300-£400 urine test.
People
Debbie is the only team member named in customer feedback, with one reviewer specifically thanking her for quick help arranging treatment.
Reviews
Vets4Pets - Trowbridge has a Google rating of 4.4/5 from 292 reviews.
- •Recent feedback is mixed, but the small sample of newest written reviews leans negative compared with the overall rating.
- •One positive review highlights fast, efficient help with ordering treatment and specifically praises Debbie.
- •Several negative reviews focus on communication, with complaints about how options, costs, and clinical decisions were explained.
- •Other recent complaints include dissatisfaction with a nail trimming appointment and a serious allegation about diagnostic handling, with the reviewer saying they sought a second opinion elsewhere.
