Vets4Pets - Trowbridge – Vets in Trowbridge
Clinic Overview
- Several recent 5-star reviews describe compassionate, caring treatment, including long-term support for dogs and cats and good recovery support after major surgery. - Positive feedback also highlights helpful staff across the team, with one reviewer singling out Debbie for sorting treatment within minutes and another praising Matt, the nurses, and reception staff. - Negative reviews focus on communication and clinical decision-making, including complaints about changing diagnoses, dissatisfaction with how options were explained, and one reviewer saying they sought a second opinion elsewhere.
Services
- •General small-animal veterinary care for routine appointments and ongoing pet health needs.
- •Diagnostic work forms part of the service offering, with reviews referring to discussions around tests including urine testing and imaging.
- •Treatment ordering and collection are mentioned in customer feedback, with one reviewer praising how quickly this was handled.
- •Reviews also point to care for longer-term and more complex problems, including allergies, arthritis, injury assessment, and post-operative recovery after major surgery.
- •Nail trim appointments are part of the practice’s work, although feedback on this area has been mixed.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviews are mixed on value, with some negative comments about cost and one reviewer mentioning a quoted £300-£400 urine test.
People
Debbie is named positively in reviews for arranging treatment quickly. Matt is also praised by name, alongside the nurses and reception team, with some reviewers describing the wider staff as caring, helpful, and attentive over many years.
Reviews
Vets4Pets - Trowbridge has a Google rating of 4.4/5 from 298 reviews.
- •Several recent 5-star reviews describe compassionate, caring treatment, including long-term support for dogs and cats and good recovery support after major surgery.
- •Positive feedback also highlights helpful staff across the team, with one reviewer singling out Debbie for sorting treatment within minutes and another praising Matt, the nurses, and reception staff.
- •Negative reviews focus on communication and clinical decision-making, including complaints about changing diagnoses, dissatisfaction with how options were explained, and one reviewer saying they sought a second opinion elsewhere.
- •A separate cluster of complaints relates to nail trimming, with reviewers unhappy that the appointment could not be completed.
