Garston Veterinary Group - Trowbridge | Vets in Trowbridge, Wiltshire

- Most recent comments are very positive, with owners describing the team as caring, gentle, and professional. - Several reviewers mention feeling well looked after during difficult or emotional situations, and value the calm, sympathetic way pets are handled. - Owners also praise the practice for clear communication, taking time to explain treatment, and making appointment booking straightforward.

Services

•General pet care covering a range of health needs, from minor problems through to more serious treatment.
•Consultations are regularly praised for clear explanations, useful advice, and taking time to answer owners’ questions.
•The team is often described as gentle, caring and sympathetic, including support during stressful or sad visits as well as routine care.
•Front-of-house support is a consistent part of the experience, with recent comments mentioning easy phone booking, prompt call-backs, and friendly reception staff.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services.

People

John Gould is the only named staff member mentioned in customer feedback and is praised very warmly by one long-standing client. Recent reviews also speak well of the wider team, including reception staff, nurses, and veterinary surgeons, describing them as friendly, experienced, caring, and clear in their explanations.

Reviews

Garston Veterinary Group – Trowbridge has a 4.5-star Google rating from 282 reviews.

•Most recent comments are very positive, with owners describing the team as caring, gentle, and professional.
•Several reviewers mention feeling well looked after during difficult or emotional situations, and value the calm, sympathetic way pets are handled.
•Owners also praise the practice for clear communication, taking time to explain treatment, and making appointment booking straightforward.
•There is one recent negative review describing the practice as unhelpful, but this sits against a much larger run of strongly favourable feedback.

Reviews for Garston Veterinary Group - Trowbridge

Note: Showing the 10 most recent Google reviews out of 282 we track in total. Recent reviews may not be representative of overall sentiment.

Chris Parkinson

1 month ago

I've used this firm of vets' over several years and with several pets. The whole staff makes us feel known (using the pet's name) and are very gentle and clear in explanations. I trust implicitly. Thank you.

Paul Barr

Really very unhelpful.

Belinda Franks

Excellent

Alison Bartlett

3 months ago

Professional staff, caring and sympathetic at a very stressful and sad time.

Jane E59

4 months ago

Easy to book an appointment on the phone. I spoke to a friendly helpful gentleman on the reception desk and was phoned back straight away and offered a choice of two appointments. Experienced, caring veterinary surgeon and nurses who take their time to explain things and answer your questions.

Tristan Buckland

7 months ago

Unbelievable service, didn’t take the receptionists name, John Gould is always a great vet and a good person too, couldn’t be more grateful to him.

pippa smith

8 months ago

A great team all round, who work well together providing a really caring service for my dog, from minor to more serious treatments, giving useful advice and reassurance and treating him with great affection.

Bevgrant Chloe

Fantastic vet's and reception staff welcoming

Hollybush Hunters

Garstons have always taken excellent care with all of our pets. It is the only Vet practice we trust

Emma Pace

10 months ago

Garston Veterinary Group - Trowbridge