The Garden Veterinary Group – Vets in Chippenham
Clinic Overview
- Many owners describe the team as friendly, helpful, caring and professional, with several saying their pets are consistently well looked after. - Clear communication stands out: reviewers mention staff taking time to explain things properly and helping them feel reassured during visits. - Pets are often described as being handled gently, including nervous animals being helped to settle, and one first-time visitor also commented on the premises being very clean.
The Garden Veterinary Group in Chippenham is part of VetPartners. It offers routine first-opinion care for dogs, cats and other small animals, alongside diagnostics, dental work and surgery. Recent feedback is largely very positive, with owners often praising the team’s kindness, clear communication and gentle handling.
Services
- •Routine care: vaccinations, health checks and nail clips are listed among the clinic’s regular services.
- •Dental and surgical care: dental treatment and surgical procedures are available, supported by an operating theatre.
- •Diagnostics: imaging includes X-rays and ultrasound, with in-house laboratory testing for faster investigation of health concerns.
- •Species seen: the clinic treats dogs, cats and other small animals.
- •Ongoing support: reviews highlight calm, gentle handling during appointments, clear explanations from the team, and compassionate support during difficult visits and sad outcomes.
- •Pet Health Plan: a pet health plan is listed, although specific inclusions are not detailed here.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent comments on cost are limited, though one long-term client says the practice is fair on pricing.
People
No individual clinicians are named in the recent reviews, but owners repeatedly praise the vets, nurses and reception team. Common themes include patience, kindness, clear explanations, gentle handling of pets, and supportive care during emotional situations.
Reviews
Google reviews average 4.7 stars from 107 reviews.
- •Many owners describe the team as friendly, helpful, caring and professional, with several saying their pets are consistently well looked after.
- •Clear communication stands out: reviewers mention staff taking time to explain things properly and helping them feel reassured during visits.
- •Pets are often described as being handled gently, including nervous animals being helped to settle, and one first-time visitor also commented on the premises being very clean.
- •A single recent negative review alleges a serious misdiagnosis after extensive testing and an inappropriate euthanasia recommendation; this sits against a much larger run of recent positive feedback about the clinic’s care and judgement.
