The Garden Veterinary Group – Vets in Chippenham
Clinic Overview
- Recent feedback is overwhelmingly positive, with many owners describing the team as caring, professional, helpful and reliable over both first visits and long-term use. - Communication is a consistent strength: reviewers mention staff taking time to explain things clearly, offering good aftercare advice, and not making appointments feel rushed. - Pets are often described as being handled gently, including support for anxious animals, while owners also mention feeling reassured and welcomed during routine care such as boosters and annual injections.
Services
- •Routine care: vaccinations, annual boosters, health checks and nail clips are listed among the clinic’s regular services. Recent reviews also mention annual injections and routine appointments where pets and owners were made to feel welcome and unhurried.
- •Dental and surgical care: dental treatment and surgical procedures are available, supported by an operating theatre. One recent reviewer specifically praised the care around a dog’s dental procedure and the aftercare advice given.
- •Diagnostics: imaging includes X-rays and ultrasound, with in-house laboratory testing for faster investigation of health concerns.
- •Species seen: the clinic treats dogs, cats and other small animals.
- •Ongoing support: reviews continue to highlight calm, gentle handling, clear explanations from the team, help settling nervous pets, and compassionate support during difficult visits and sad outcomes.
- •Pet Health Plan: a pet health plan is listed, although specific inclusions are not detailed here.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Comments on cost are mixed but limited: one long-term client describes the practice as fair on pricing, while another reviewer felt a quoted fee of £700 for a single tooth extraction was very expensive.
People
Recent reviews do not name individual clinicians, but owners repeatedly praise the vets, nurses and reception team for being friendly, patient and helpful, with clear explanations, gentle handling and kind support during emotional situations.
Reviews
Google reviews average 4.7 stars from 122 reviews.
- •Recent feedback is overwhelmingly positive, with many owners describing the team as caring, professional, helpful and reliable over both first visits and long-term use.
- •Communication is a consistent strength: reviewers mention staff taking time to explain things clearly, offering good aftercare advice, and not making appointments feel rushed.
- •Pets are often described as being handled gently, including support for anxious animals, while owners also mention feeling reassured and welcomed during routine care such as boosters and annual injections.
- •A small number of negative comments raise concerns about pricing for dental extraction and one disputed diagnosis, but these sit alongside a much larger run of positive experiences.
