The Garden Veterinary Group

The Garden Veterinary Group is a veterinary clinic with a team of vets and veterinary nurses, set up for day-to-day small animal care with on-site diagnostics and surgery (including an in-house laboratory and operating theatre). The website lists routine services like vaccinations, health checks and nail clips, plus imaging (X-rays and ultrasound), dental care and surgical procedures, and a Pet Health Plan.

In the latest reviews, several owners describe staff taking time to explain options clearly and handling pets gently, and one mentions the premises being “very clean.” There is also a recent negative review alleging a serious misdiagnosis after extensive testing and being advised euthanasia; this conflicts with multiple recent reviews describing reassuring communication and good ongoing care.

Services

Services and capabilities mentioned on the clinic website and/or in reviews include

• •Routine vaccinations
• •Health checks
• •Nail clips
• •Dental care
• •Surgical procedures (supported by the listed operating theatre)
• •Imaging: X-rays and ultrasound
• •In-house laboratory testing
• •Pet Health Plan (details not provided in the available summary)

Species stated on the website

• •Dogs
• •Cats
• •Other small animals

People

• •Vets and nurses (team): Multiple recent reviews mention staff taking time to explain things clearly and being gentle with pets during appointments (e.g., an owner felt “reassured the whole visit” and said their pet was treated gently).
• •Reception team: One recent review specifically includes the receptionist alongside vets and nurses as “amazing,” linked to patience and clear explanations.

Reviews

Google rating: 4.7 stars from 100 reviews.

• •Clear explanations and reassurance: owners say staff “took the time to explain everything clearly” and left them feeling reassured.
• •Gentle handling and kind manner: repeated mentions of pets being looked after well and treated gently.
• •Clean, friendly first-visit experience: one reviewer notes “very clean premises” and a positive first visit for their cat.
• •Personal touches: one owner reports their cat received a Christmas card.
• •A significant concern raised in one recent review: an owner alleges their dog was advised to be put down after £650 of tests and later improved after home care, describing the vet’s conclusion (cancer) as incorrect; this stands in contrast to other recent reviews praising the care and communication.