Hale Veterinary Hospital T/A Hale Veterinary Group Ltd – Vets in Chippenham
No Prices
No Prices Tracked
Corporate
Verified ClinicClinic Overview
- Long-standing loyalty: Several reviewers mention staying with the practice for many years, including 10, 20, and more than 40 years. - Kind handling of nervous pets: Owners describe shy, timid, or highly anxious pets being treated gently and with respect, with appointments tailored to the individual animal. - Friendly, professional team: Reviews often mention helpful staff and vets who are caring, thoughtful, and thorough during routine visits.
Services
- •General consultations and health checks: Reviews describe thorough check-ups for both dogs and cats, with clear advice and medication where needed.
- •Behaviour-aware handling: Recent feedback highlights relaxed, individualised appointments for anxious or shy pets, including clinicians reading notes in advance, adapting their approach, and allowing an owner to help handle a very anxious dog under supervision.
- •Palliative and end-of-life support: Reviewers mention compassionate care during difficult stages, including help and support with palliative care for older dogs.
- •Ongoing routine care: Recent visits mention calm, professional appointments for cats and dogs, including pets being put at ease during examinations.
- •Pet Health Plan: Listed on the clinic website.
- •Veterinary hospital facility: The practice presents itself as a hospital on its website.
Pricing
No published pricing information is currently available for this clinic.
People
- •Beth Hann: Praised in a recent review for caring, professional service when seeing two dogs.
- •Adam (vet): Mentioned positively for calm handling of a cat, clear information, and helping the pet feel at ease.
- •Wider team: Reviews regularly praise the vets, nurses, reception staff, and broader staff team for being friendly, helpful, considerate, and compassionate.
Reviews
Google reviews show 4.6 stars from 239 reviews. Recent feedback is strongly positive overall, with many reviewers describing long-term trust in the practice.
- •Long-standing loyalty: Several reviewers mention staying with the practice for many years, including 10, 20, and more than 40 years.
- •Kind handling of nervous pets: Owners describe shy, timid, or highly anxious pets being treated gently and with respect, with appointments tailored to the individual animal.
- •Friendly, professional team: Reviews often mention helpful staff and vets who are caring, thoughtful, and thorough during routine visits.
- •Compassion in difficult moments: Positive comments include support during palliative care and end-of-life decisions, although one recent 1-star review reported a costly unsuccessful outcome and felt the clinic lacked empathy.
