Nightingale Emergency Vets

- Reviewers regularly describe the team as calm, compassionate, and reassuring in stressful situations, especially during urgent visits for cats. - Pam and David are both singled out for clear explanations, kindness, and thorough care, including with a small pet as well as cats. - Communication is a recurring strength, with owners mentioning regular updates during overnight stays and smooth coordination with a local daytime practice.

Nightingale Emergency Vets is a dedicated out-of-hours emergency veterinary service in Chippenham, Wiltshire, based at 19 Langley Rd, Chippenham SN15 1BS. It operates mainly overnight on weekdays, typically from 7:00 PM to 8:30 AM, with extended Monday hours, and provides 24-hour cover on Saturdays and Sundays. The practice is focused on urgent care when pets need help outside normal daytime opening hours.

Services

•Out-of-hours emergency veterinary care for pets needing urgent assessment and treatment overnight or at weekends.
•Overnight hospitalisation and monitoring, with reviews describing cats staying in for continued care and owners receiving regular updates.
•Clear communication with owners during emergencies, including explanation of options and prompt answers to questions.
•Coordination with local daytime practices when needed, including referral and handover arrangements.
•Recent reviews mention emergency care for cats and also a Syrian hamster with breathing problems, suggesting the team has handled a range of urgent presentations.

Pricing

No published pricing information is currently available for this clinic.

People

Pam and David are the two vets named in reviews, both praised for being kind, reassuring, thorough, and clear in explaining treatment options. Other team members are also described as friendly, caring, and supportive during stressful emergency visits.

Reviews

Google reviews show a 4.7/5 rating from 7 reviews overall.

•Reviewers regularly describe the team as calm, compassionate, and reassuring in stressful situations, especially during urgent visits for cats.
•Pam and David are both singled out for clear explanations, kindness, and thorough care, including with a small pet as well as cats.
•Communication is a recurring strength, with owners mentioning regular updates during overnight stays and smooth coordination with a local daytime practice.
•Cost is the main concern raised in reviews: several owners note that emergency care is expensive, although even those comments are often paired with praise for the effort, care, and reassurance provided.

Reviews for Nightingale Emergency Vets

Note: Showing the 5 most recent Google reviews out of 7 we track in total. Recent reviews may not be representative of overall sentiment.

Lucy B

2 months ago

We had to visit this evening with our cat JJ. The vet we saw, Pam, was brilliant! Really reassuring, kind and explained everything fully. All staff members that we came into contact with were really lovely. Yes, it’s expensive but you can’t put a price on taking care of an incredibly loved member of the family!

Gemma Conlon

5 months ago

Whilst I wasn’t expecting to have to use an emergency vet for my Syrian hamster Arlo, he became poorly and clearly had something going on with his breathing. The emergency vet we saw, David (I believe), was lovely. Arlo has been a trickier character than my previous hamsters (in temperament). From phoning with the concerns and throughout the whole visit, it was a very positive experience. David was very kind, thorough (as much as you can be with a small animal), and reassuring. It was obviously an experience that went onto my credit card but it was my decision to get Arlo and therefore my responsibility to try and keep him alive! So I just want to say thank you for your care and kindness, with Arlo, myself and my partner 😊! Hopefully his pneumonia gets better soon.

Andy W

8 months ago

I rarely leave reviews, but felt I had to for Nightingale emergency vets in Chippenham. I wish I could remember the names of the ladies who helped my cat (19/8), they were incredibly friendly and caring. My boy stayed overnight, which is obviously distressing for both, but I felt reassured with how well I knew he would be looked after. Hopefully you never need to use them, but if you do, you’ll at least feel at ease. I got regular updates and any questions were answered straight away. Thank you!!

Andrea Tucker

9 months ago

It was great to have an emergency vets so local to us; sadly the outcome wasn't good, but the team were very good and really tried their best to help. I do however believe that emergency veterinary corporates overall need to have some form of financial regulation, starting with the initial fee before any treatment has commenced and that stays should be charged on an hourly basis. Fortunately our cat was insured, but owners may be put off from getting help for their sick pet when faced with these astronomical charges.

David Jordan

1 year ago

Our cat Doris was referred to Nightingale to spend the night after a day of treatment at Chalkland Vets round the corner. The vet, Pam, looked after her extremely well, and their communication both with us and Chalkland was perfect and really helped Doris to recover as quickly as possible. I would absolutely trust Nightingale in case of an emergency- I hope I never have to!