Pug dressed as unicorn

Featured Clinic Overview

Updated January 2026
Corporate

## Summary Hale Veterinary Hospital operates under Hale Veterinary Group Ltd and describes itself as a hospital with “state-of-the-art” facilities (per its website). A Pet Health Plan is mentioned on the website, and recent reviews point to routine care such as thorough health checks, advice, and prescribed medications. Review feedback is mixed: several owners describe consistently helpful staff and long-term satisfaction, while one recent reviewer reports spending £2,000 with “no results,” losing their pet, and feeling the team showed “no empathy.” ## Services - Pet Health Plan (listed on the clinic website). - Veterinary hospital facility (the clinic presents itself as a hospital on its website). - General consultations/health checks (a reviewer describes a “thorough health check”). - Prescribed medications (specifically mentioned in a recent review). - Behaviour-aware handling for “quirky/strong-personality” small breed dogs (based on one owner’s experience with a named vet). ## People - Adam (vet) – one reviewer specifically chose him for a small breed dog with a “strong-personality,” saying he understood the dog’s behaviours and needs, carried out a thorough health check, gave advice, and prescribed medication. - Vets, nurses, and reception team – multiple reviewers mention the wider team; examples include staff being “helpful and considerate,” and a long-term client describing consistently strong service over many years. ## Reviews 4.6 stars from 214 reviews. Themes below are drawn from the latest written reviews available to us. - Long-term loyalty and repeat use: one owner mentions staying with the practice for 20 years and multiple dogs. - Helpfulness at the front desk and across the team: “helpful and considerate” is specifically stated. - Thoroughness in appointments: one review highlights a detailed health check plus clear advice and medication. - A serious negative experience is also reported: one recent reviewer says they spent £2,000 without a successful outcome, lost their pet, and felt the clinic was “uncaring” and lacked empathy.

Showing 1-10 of 12 clinics

#2 Ranking

Our Score (81/100)

4.6(546 reviews)
Independent Clinic
Treats:
dog
cat
exotic

Drove Veterinary Hospital appears to operate as part of a wider “Drove vet group/clinics” (as described by a reviewer), with both routine care and more involved cases discussed in recent reviews. Owners mention structured preventive-care schemes (“kitten club” progressing to a “cat club”), cat-friendly facilities at the main hospital (a separate cat area for carriers and blankets), and inpatient care where owners were allowed to visit in the evenings and receive updates. Recent reviews also show mixed experiences: examples of strong communication (phoning for consent after finding a hernia during a neuter and explaining potential complications) sit alongside reports of issues being missed (one owner says blindness in a cat wasn’t identified until too late) and dissatisfaction with parts of the out-of-hours experience.

#3 Ranking

Our Score (72/100)

5.0(9 reviews)
Independent Clinic
Treats:
dog
cat
bird
exotic

Animal Physiotherapy Ltd is an independent animal physiotherapy and rehabilitation provider led by animal physiotherapist Donna Wills (no corporate group is mentioned). The clinic focuses on non‑invasive physiotherapy to restore or maintain mobility, backed by a physio gym and treatment room noted on the website. It also offers owner-support tools such as a free “mobility checker” questionnaire with advice, and provides education/CPD for professionals. From the latest reviews, owners most often describe: - Post‑surgery rehabilitation support, including a cat recovering after knee surgery and subsequent procedures. - Exercise plans tailored to the pet and the owner’s lifestyle, with clear explanations of what to do at home. - Ongoing massage and stretching for older dogs, plus help with “difficult” mobility cases.

Our Score (71/100)

5.0(3 reviews)
Independent Clinic
Treats:

Drove Farm Vets Limited is an independent farm-animal veterinary practice focused on livestock health and productivity. The website emphasises first-opinion farm work, preventative whole-herd consultancy, and client education (discussion groups and training days). It also states a 24-hour emergency service, 365 days a year. In the latest reviews available to us, owners repeatedly mention helpful, approachable staff and vets who are happy to answer lots of questions.

Our Score (71/100)

4.7(49 reviews)
Independent Clinic
Treats:

Endell Equine Hospital is a fully equipped equine hospital practice (established for over 100 years) that provides both hospital-based care and ambulatory (on-yard) visits, and is described on its website as a Tier 3 referral hospital. It appears set up for advanced diagnostics and surgical cases, with facilities/services listed including MRI and in-house laboratory work. From the latest reviews available, owners repeatedly describe smooth repeat visits and clear communication—one review specifically mentions a rapid diagnosis of kissing spines, a clear explanation of the surgery, and regular updates while their horse was admitted. Another review notes the hospital can get busy and mentions a “fairly good size” stable setup.

#6

Avon Farm Vets

Chippenham

Our Score (69/100)

5.0(2 reviews)
Independent Clinic
Treats:

Avon Farm Vets is a farm-only veterinary practice providing veterinary support for herd and flock health, welfare and productivity. The practice states it provides 24-hour care covered by its own team. Website information indicates they work with clients ranging from large dairy herds through to single pet sheep. The limited written review detail available describes the team as knowledgeable and flexible.

Our Score (63/100)

4.6(194 reviews)
Independent Clinic
Treats:

Despite the name, the information available here doesn’t describe a veterinary or equine clinic. The latest Google reviews read like visitor comments about a memorial/visitor spot (mentions of a graveyard, a church to look around, and a small shop), with no references to animal care, consultations, treatment, facilities, or staff.

#8

Our Score (59/100)

5.0(3 reviews)
Independent Clinic
Treats:

Plain Equine Ltd is an equine-only veterinary practice established in March 2014, led by Dr Jeremy Naylor. The clinic appears set up for both routine care and performance/lameness workups, with on-the-road diagnostic capability (mobile digital X-ray and scanning) as well as facilities used for rehabilitation and assessment (indoor school, horsewalker, private gallops). In the latest written reviews available to us, owners repeatedly mention Jeremy taking time to explain what he’s doing, asking questions, and handling nervous ponies calmly without rushing.

#9

Our Score (53/100)

3.8(4 reviews)
Independent Clinic
Treats:

Sarum Farm Vets is an independent farm-animal veterinary practice, funded and run by Sarah Kemp and Josh Williams (MRCVS). The website specifically mentions TB testing as a core service. In the latest reviews available to us, feedback is mixed: one reviewer gives only “Awful” (1★), while others describe “helpful and friendly staff” and praise the team’s professionalism and personable manner. One review also mentions attending the practice’s first-anniversary opening event.

Our Score (27/100)

Independent Clinic
Treats:

Synergy Farm Health Ltd is listed in the provided clinic data, but no service information, pricing, named team members, or Google rating/review content was included in the inputs available here. As a result, it isn’t possible to say what types of animals or cases the clinic is set up for, what treatments they offer, or what owners report about their experiences based on the data provided.

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