Specialist Vets in Bradford-On-Avon

## Summary Cadence Equine Vets Ltd is an **independent equine ambulatory practice** run by **Dr Charlie Tomlinson MRCVS**, focused on **horses and ponies**. The practice highlights work around **lameness, poor performance, and veterinary chiropractic**, and states that **emergency care is available during and outside opening hours**. From the latest reviews, owners repeatedly mention **clear explanations**, **practical phone advice**, and a sense that treatment plans are **kept to what’s needed** (with one reviewer explicitly saying Charlie “only recommends what is needed” and they don’t see extra charges added). Several reviews also point to **fast, convenient communication**, including getting replies via **WhatsApp within about half an hour**. ## Services - **Equine ambulatory (at-your-yard) veterinary care** (practice describes itself as equine ambulatory). - Care for **horses and ponies**. - **Lameness work** (listed as a specialty; also reflected in a review describing “quite a bad lami” treated with medication). - **Poor performance investigations** (listed as a specialty). - **Veterinary chiropractic** (listed as a specialty). - **Medication-based treatment** is specifically referenced in a laminitis case (“put him on meds”). - **Emergency care**: stated as available **during and outside opening hours**. - **Remote support/triage** is referenced in reviews: owners describe getting **advice over the phone**, and being able to **send WhatsApp messages** (including photos/videos, per the website text). ## People - **Dr Charlie Tomlinson (MRCVS)** — runs the practice. Reviewers repeatedly describe: - **Clear explanations and decision-making** (“explain everything clearly”). - **Analytical approach** to cases (“sharp analytical approach”). - **Not recommending unnecessary interventions**, with one owner noting she “only recommends what is needed” and they don’t see unexpected extras on bills. - **Handling difficult cases**, including a review describing treatment support through a “bad lami” episode. - **Katharine** — mentioned in reviews as “going above and beyond” (role not specified). - **Beth** — also mentioned alongside Katharine as “going above and beyond” (role not specified). ## Reviews **5.0 stars from 19 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast, accessible communication**, including **WhatsApp replies typically within ~30 minutes**, plus helpful advice by phone. - **Clear explanations and practical plans**, with owners saying everything is explained clearly and advice is straightforward to follow. - **Treatment choices framed around necessity and cost**, including a specific comment that only needed work is recommended and “no extra charges” appear on the bill. - **Support during challenging conditions**, with one owner describing strong care and medication management during a significant **laminitis** problem. - **Team reliability and flexibility**, with multiple owners describing the team as efficient and willing to work around their schedules and horses’ needs.

## Summary Harris, Hill & Gibbons Veterinary Group is a small-animal practice established in 1972 and is part of the CVS corporate group (noted explicitly in a recent review). The practice is set up for routine care (vaccinations, nurse clinics, parasite control) as well as diagnostics and surgery (in-house lab, X‑ray, ultrasound; dentistry and multiple surgical disciplines listed). Review signals are mixed: several owners describe supportive handling of end-of-life care (including arranging cremation and giving time to grieve), while a small number raise serious complaints about records/communication and high costs (one reviewer cites spending “over £4000” and not receiving call-backs about insulin/needles). ## Services Based on the clinic website summary, the practice offers: - **General consultations** and **six‑month health checks** - **Vaccinations** (reviews mention “first jabs” plus a health check with a full exam) - **Emergencies during normal opening hours** (as stated on the website) - **Out-of-hours care** provided by **MiNightVet Trowbridge** (website statement) - **Dentistry** - **Surgery**, including specialties listed as **orthopaedic surgery**, **soft tissue surgery**, and **keyhole surgery** - **Diagnostic testing & imaging**, with **in-house lab**, **X-ray**, and **ultrasound** - **Microchipping** - **Neutering** - **Nurse clinics**, including **blood pressure checks** - **Parasite control** - **Grooming & nail clipping** - **Anal sac expression** - **Home visits** - **Pet travel documentation (GB)** Species listed on the website include **dogs, cats, rabbits, small mammals (e.g., hamsters/guinea pigs/gerbils/ferrets), reptiles/tortoises, caged birds, backyard poultry, and wild birds**. ## Pricing - One reviewer reports spending **“over £4000”** since joining (no breakdown provided). ## People - **Dr Kristy** (vet; name as written by a reviewer, with uncertainty): thanked for making it in to work despite flooding and being described as “lovely.” - Other staff are not named, but reviews describe: - **Thorough first-visit examinations** during vaccinations/health checks (including extended heart listening/checks). - **End-of-life support**, with owners mentioning being given time, empathy, and help arranging **cremation**. ## Reviews **4.6 stars from 75 reviews.** Themes below are drawn from the latest written reviews available to us. - **Support around euthanasia and bereavement:** multiple owners mention empathy, being given time, and help with cremation arrangements. - **Thorough routine care:** a vaccination/health-check visit is described as a full “head to toe” exam with detailed heart checks. - **Ongoing condition management:** one owner mentions repeat visits for a dog’s ongoing ear problem and feeling “well looked after.” - **Serious dissatisfaction from a minority:** complaints include alleged incorrect pet details on records (date of birth/sex/name), lack of call-backs about insulin/needles, and concerns about high costs; another review objects strongly to the practice being part of **CVS** and describes difficulties when disputes arise.