Specialist Vets in Chippenham

## Summary Chalkland Vets Ltd is an **independent** practice for **companion animals (dogs, cats and rabbits)**, with services that include **bookable appointments, pet registration, home visits, and a healthcare club membership** (as described on its website). In the latest reviews available to us, owners most often mention **efficient routine care (vaccinations and check-ups)** and **clear, options-led decision-making**—including one detailed account of **same-day help without an appointment** for an elderly dog in severe pain, followed by a **calm, respectful euthanasia process** (sedation first, lights dimmed, time given to say goodbye, and a request for quiet in the waiting area). ## Services Based on the website summary and the latest written reviews available to us, Chalkland Vets is mentioned as providing: - **Routine appointments**, including **vaccinations and health checks**. - **Home visit service** (listed on the website). - **Healthcare club membership** (listed on the website; inclusions not specified in the provided data). - **Support for end-of-life care**, including **euthanasia**, with owners describing sedation prior to the final injection and a quieter, more private departure. - Care for **dogs, cats, and rabbits** (species listed on the website). ## People - **Sarah (vet)** is named in reviews. One owner describes her as sharing information clearly and **talking through multiple options**, so the owner can decide based on the information provided. ## Reviews **5.0 stars from 462 reviews.** Themes below are drawn from the latest written reviews available to us. - **Efficiency in routine care:** vaccinations and check-ups are described as smooth and well handled. - **Communication and choice:** owners describe vets explaining options and supporting informed decisions rather than steering to one path. - **Handling difficult situations thoughtfully:** a detailed review highlights being seen promptly without an appointment for a very unwell senior dog, and a euthanasia appointment managed with small practical steps (sedation first, dimmed lights, time to say goodbye, efforts to keep the environment quiet, and a more private exit). - **Welcoming front-of-house feel:** multiple reviews mention staff being friendly and helpful.

## Summary Chalkland Vets (listed here as Community Pet Clinic) is an **independent** companion-animal practice for **dogs, cats and rabbits**, with online **appointment booking**, **pet registration**, a **home-visit service**, and a **Healthcare Club membership** option on its website. Recent reviews repeatedly mention efficient routine care (including **vaccinations and health checks**) and supportive handling of difficult appointments: one owner describes being **seen straight away without an appointment** for an elderly dog and being given clear choices about further tests versus euthanasia. Another review highlights vets **sharing information and discussing options** so owners can make informed decisions. ## Services Services and capabilities mentioned across the website and latest reviews include: - **Routine appointments** (online booking) and **pet registration** - **Vaccinations** and **general check-ups** (explicitly mentioned for dogs) - **Home visits** (listed on the website) - **End-of-life care / euthanasia**, including use of a **sedative** beforehand and allowing owners time to say goodbye (from a detailed review) - Care for **dogs, cats, and rabbits** (species listed on the website) - **Healthcare Club membership** (listed on the website) - A **virtual tour** feature on the website (facility/website feature) ## People - **Sarah (vet)** is named in one review; the owner specifically values that she **shares information and talks through different options**, so the client can decide what to do next. - In an end-of-life appointment described in detail, the vet is credited with practical steps to make the process calmer for the owner and pet: **lights dimmed**, the dog **kept on the owner’s lap**, **sedation given to relax**, and **time and privacy** provided. ## Reviews **Google rating: 5 stars from 462 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Efficiency in appointments**, including routine visits like **vaccinations and check-ups**. - **Clear explanations and shared decision-making** (owners mention being given options and information rather than being steered to one choice). - **Thoughtful end-of-life support**, with specific measures mentioned such as sedation beforehand, a quieter environment, and privacy when leaving.

## Summary Hale Veterinary Hospital operates under **Hale Veterinary Group Ltd** and describes itself as a **hospital** with “state-of-the-art” facilities (per its website). A **Pet Health Plan** is mentioned on the website, and recent reviews point to routine care such as **thorough health checks, advice, and prescribed medications**. Review feedback is mixed: several owners describe consistently helpful staff and long-term satisfaction, while one recent reviewer reports spending **£2,000** with “no results,” losing their pet, and feeling the team showed “no empathy.” ## Services - **Pet Health Plan** (listed on the clinic website). - **Veterinary hospital facility** (the clinic presents itself as a hospital on its website). - **General consultations/health checks** (a reviewer describes a “thorough health check”). - **Prescribed medications** (specifically mentioned in a recent review). - **Behaviour-aware handling** for “quirky/strong-personality” small breed dogs (based on one owner’s experience with a named vet). ## People - **Adam (vet)** – one reviewer specifically chose him for a small breed dog with a “strong-personality,” saying he understood the dog’s behaviours and needs, carried out a thorough health check, gave advice, and prescribed medication. - **Vets, nurses, and reception team** – multiple reviewers mention the wider team; examples include staff being “helpful and considerate,” and a long-term client describing consistently strong service over many years. ## Reviews **4.6 stars from 214 reviews.** Themes below are drawn from the latest written reviews available to us. - **Long-term loyalty and repeat use:** one owner mentions staying with the practice for 20 years and multiple dogs. - **Helpfulness at the front desk and across the team:** “helpful and considerate” is specifically stated. - **Thoroughness in appointments:** one review highlights a detailed health check plus clear advice and medication. - **A serious negative experience is also reported:** one recent reviewer says they spent **£2,000** without a successful outcome, lost their pet, and felt the clinic was “uncaring” and lacked empathy.

## Summary The Garden Veterinary Group is a veterinary clinic with a team of vets and veterinary nurses, set up for day-to-day small animal care with on-site diagnostics and surgery (including an in-house laboratory and operating theatre). The website lists routine services like vaccinations, health checks and nail clips, plus imaging (X-rays and ultrasound), dental care and surgical procedures, and a Pet Health Plan. In the latest reviews, several owners describe staff taking time to explain options clearly and handling pets gently, and one mentions the premises being “very clean.” There is also a recent negative review alleging a serious misdiagnosis after extensive testing and being advised euthanasia; this conflicts with multiple recent reviews describing reassuring communication and good ongoing care. ## Services Services and capabilities mentioned on the clinic website and/or in reviews include: - Routine vaccinations - Health checks - Nail clips - Dental care - Surgical procedures (supported by the listed operating theatre) - Imaging: X-rays and ultrasound - In-house laboratory testing - Pet Health Plan (details not provided in the available summary) Species stated on the website: - Dogs - Cats - Other small animals ## People - **Vets and nurses (team)**: Multiple recent reviews mention staff taking time to explain things clearly and being gentle with pets during appointments (e.g., an owner felt “reassured the whole visit” and said their pet was treated gently). - **Reception team**: One recent review specifically includes the receptionist alongside vets and nurses as “amazing,” linked to patience and clear explanations. ## Reviews **Google rating: 4.7 stars from 100 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Clear explanations and reassurance: owners say staff “took the time to explain everything clearly” and left them feeling reassured. - Gentle handling and kind manner: repeated mentions of pets being looked after well and treated gently. - Clean, friendly first-visit experience: one reviewer notes “very clean premises” and a positive first visit for their cat. - Personal touches: one owner reports their cat received a Christmas card. - A significant concern raised in one recent review: an owner alleges their dog was advised to be put down after £650 of tests and later improved after home care, describing the vet’s conclusion (cancer) as incorrect; this stands in contrast to other recent reviews praising the care and communication.