The Pet Practice

The Pet Practice is a fully independent, family-owned veterinary practice founded in 2009 by vet Ben Johnson. Based on the website and recent reviews, it appears set up for routine preventative care (vaccinations and parasite control) with the ability to fit in urgent problems during opening hours when needed. Recent reviewers mention getting a same-day appointment after calling in the morning, and one non-registered owner says their dog was seen as an emergency during opening hours.

Services

From the clinic website

• •Vaccinations
• •Flea treatments
• •Worm treatments
• •Regular health checks

Species specifically mentioned on the website

• •Dogs
• •Cats
• •Chickens

Urgent care (as described in reviews/website copy)

• •Reviews include being “accommodating in an emergency” and one account of an emergency appointment for a non-client during opening hours; no formal out-of-hours arrangements are described.

People

• •Ben Johnson (vet) – named on the website as the practice founder (founded 2009).

What reviewers comment on (staff not named in the reviews provided)

• •Reception and vet team: described as friendly and professional, including one reviewer who said they called in the morning and were given an appointment that afternoon.
• •Handling urgent situations: one reviewer says staff saw their dog as an emergency despite them not being a client, and that the “care and attention” made them feel confident about registering.

Reviews

Google rating: 4.7 stars from 136 reviews. “”

• •Fast access to appointments: one reviewer reports calling in the morning and being seen that afternoon.
• •Emergency help during opening hours: one reviewer says their dog was seen as an emergency even though they weren’t already a client.
• •Front-desk experience matters: multiple reviews specifically mention receptionists alongside vets as part of the good experience.
• •General interactions described as friendly/helpful: reviewers mention a warm welcome and “really looked after” their cat.