Jaffa's Health Centre For Cats

- Recent reviews are strongly positive about the clinic’s communication, with owners saying conditions, treatment options, x-rays, medication, and aftercare were explained clearly. - Several reviews describe prompt treatment for serious problems, including dental extractions, surgery for ocular melanoma, and same-day care for a broken leg. - The cat-only setup stands out repeatedly, with owners praising the quiet environment and thoughtful details that help reduce stress during visits and overnight stays.

Jaffa's Health Centre For Cats (Jaffa Vets) is a family-owned, cats-only veterinary practice in Salisbury, established in 2013. The clinic is set up to reduce feline stress, with recent reviews highlighting a quiet environment, carrier trolleys, and attention to familiar routines during stays. Recent examples mentioned by owners include major dental treatment with extractions, prompt surgery for ocular melanoma, and same-day care for a broken leg after an urgent walk-in. The practice also lists having a defibrillator.

Services

•Cats-only veterinary care, with a practice environment designed around feline handling and comfort.
•Surgery and inpatient care, including recent owner reports of
•Dental treatment with x-rays, multiple extractions, post-operative medication, and an overnight stay.
•Eye removal (enucleation) for melanoma, with the cat going home the next day.
•Urgent and same-day assessment/treatment, including a review describing a cat with a broken leg being taken in without hesitation, cared for through the day, and collected later.
•Cat-stress-reduction measures, including a quiet setting, trolleys to steady carriers, and asking about the cat’s usual food or litter to help make stays more comfortable.
•Insurance paperwork support is mentioned in one recent review.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Recent feedback on cost is positive, with one owner describing their bill as very reasonable for the treatment provided.

People

•Jill is named by reviewers as showing owners around, helping with urgent cases, and handling an insurance claim.
•Pete is mentioned in relation to dental x-rays, treatment discussions, and follow-up calls after surgery.
•Sarah is named as carrying out surgery and explaining the x-rays and extractions afterwards.
•Millie is mentioned at reception for being friendly and helpful.

Reviews

Google rating: 4.9/5 from 141 reviews.

•Recent reviews are strongly positive about the clinic’s communication, with owners saying conditions, treatment options, x-rays, medication, and aftercare were explained clearly.
•Several reviews describe prompt treatment for serious problems, including dental extractions, surgery for ocular melanoma, and same-day care for a broken leg.
•The cat-only setup stands out repeatedly, with owners praising the quiet environment and thoughtful details that help reduce stress during visits and overnight stays.
•Staff are described as caring, attentive, and thorough, with reviewers highlighting follow-up calls, friendly reception, and a feeling that unnecessary procedures were not being pushed.

Reviews for Jaffa's Health Centre For Cats

Note: Showing the 7 most recent Google reviews out of 141 we track in total. Recent reviews may not be representative of overall sentiment.

Vicki Savage

1 month ago

James Brown

2 months ago

From the time I first visited and was shown around by Jill, until I took my beloved cat Freddie back for his post op. check I have been nothing but impressed by Jaffa's and the wonderful, caring staff. Having recently moved to Warminster we needed to find a vet to carry out some fairly major dental treatment for Freddie and, although Jaffa's is over 20 miles away, chose them as they are specialists in cat care (including dental work) and treat only cats. I'm so glad I did. Everything was clearly explained to me. After the x-rays were done Pete called me to say that several extractions were the best thing for Freddie. He assured me that he would manage perfectly well without those teeth. After the surgery (which also involved an overnight stay) Pete called me 3 times (even around 10pm!) to let me know how Freddie was doing. That was so much appreciated. When I collected Freddie, Sarah (who did the surgery) showed me the x-rays and explained the reasons for each extraction. I was given his post op. meds with verbal and written instructions about what to do and was told I should get in touch before the follow up appointment if Freddie or I were unhappy. There were no complications and Freddie is doing very well. Jill handled the insurance claim with Petplan, which was great. There is so much to like about Jaffa's. They obviously love cats and really care about them. Pete even asked me what litter Freddie used at home so they could give him the same type to help make his stay as comfortable as possible! They don't give routine treatments such as vaccines unless they are necessary. They consider the needs of each cat according to their health and circumstances. All the staff I met were very friendly and helpful, including Millie at reception. They made me feel that Freddie and I were important to them and that Freddie's wellbeing really mattered. Thank you all so much for everything you did to make a somewhat traumatic experience as painless as possible for us both! I thoroughly recommend Jaffa's to care for your cat.

Paula Sparrow

6 months ago

Exceptional veterinary practice, very friendly and explained everything connected to my cat's condition, operated on promptly removing my cats eye because of melanoma and cat came home the next day and is doing very well.

Ted Last

polly williams

7 months ago

I just wanted to say an absolutely huge thank you to Jaffas. I turned up on their doorstep after an emergency night, (for our much beloved cat who had broken their leg) at the vets having gone to my vets to find out all vets were sick and told you need to find another vet. Jill and her team literally scopped us up, took us in no hesitation and were so helpful. The set up is so considerate to cats, it's a quiet managed environment and they even have trolleys to stop the cats rolling in their cat bags, they ask what theyre fed etc so minimal disruption. They took us in, looked after our cat all day, treated him and we went and picked him up later. There was no rushing, no pressure no unnecessary pushing of procedures and the bill was very reasonable considering! Thank you very much from all of us (I'm not advocating you all go turn up on their doorstep please 🤣)

Colin M

8 months ago

I qualified in the era of; no appointment required, no receptionist, and no mobile phones, so it was always a scene in reception with; lambs, calves, rabbits, cats, dogs, goat kids, guinea pigs, and budgies plotting their escape whilst waiting. The air was often thick with tension and bestial pheromones; clients needed a certain "grit" to see it through. I recall being pinned against a consulting room wall by an Alsatian guard dog who grasped my throat in his jaws, after "stimulating experiences" outside the door. This concept of speciation comes to me as radical, and +very refreshing+, so I commend Jaffa Vets for the diligent thought and compassion they've plainly invested in putting the comfort of the patient FIRST. https://www.born-again-christian.org/news/