Hampton Park Vets in Salisbury, with a Google rating of 4.6 stars from 137 reviews, is generally well-regarded, particularly for its friendly staff and good care, as highlighted by recent positive feedback. However, a deeper look into individual reviews reveals some concerns, especially from long-term clients.

Positive feedback includes a 5-star review from Joan Boucher, who praises the clinic for the care her dog receives, noting the staff's attentiveness and willingness to answer questions. This aligns with the overall high rating and suggests a generally positive experience for many clients.

Conversely, several negative reviews raise significant concerns. Helena's 2-star review criticizes the clinic's approach to treating her dog's injury, citing unnecessary procedures and inadequate communication. Gaby Peters, a long-time client, expresses dissatisfaction with what she perceives as a decline in service quality, focusing on issues like rushed appointments and prioritization of profit over pet care. Carolyn Tomlinson and Brendan Clancy echo these sentiments, noting unprofessional practices and a lack of compassion during critical procedures.

Overall, while Hampton Park Vets maintains a strong rating, the negative experiences shared by some clients, particularly those involving communication and care concerns, suggest areas for improvement. The clinic's pricing is mentioned but not detailed, with some reviews pointing out perceived high costs without clear justification. The mixed reviews highlight the importance of consistent, compassionate care and transparent pricing to maintain trust with long-term clients.