Avon Lodge Veterinary Group

Avon Lodge Veterinary Group is a general veterinary practice (independent vs corporate ownership isn’t stated in the information provided). Recent reviews describe prompt triage and quick access to care—for example, one owner says their dog “Molly was taken care of straight away” after they called with concerns. Several owners also highlight a “best for your dog” approach, including one review describing the team not trying to sell “expensive extras” and instead pursuing treatment that helped a senior dog recover when euthanasia seemed likely. The clinic environment is described as “clean and tidy,” and staff are repeatedly mentioned as being welcoming and confident handling larger, nervous dogs (including a large mastiff).

Services

Based on the latest reviews available to us, owners reference

• •Same-day/rapid assessment when calling with concerns (prompt action and immediate care described).
• •Senior/complex case decision-making, including situations where euthanasia was being considered and treatment options were discussed and pursued.
• •Handling and support for large-breed dogs during visits (staff approaching, petting, and physically reassuring the dog is specifically mentioned).

People

• •Kate (receptionist): Mentioned for “prompt action” when an owner called with concerns, helping their dog be seen and treated quickly.
• •Kirsty (receptionist): Also credited alongside Kate for fast, effective handling of an urgent situation.
• •Receptionists, nurses, and vets (team): Described by a newer client as welcoming and informative across two visits; one owner specifically appreciated how confidently and gently staff interacted with a large mastiff (hugging/petting noted).

Reviews

4.6 stars from 208 reviews. - Prompt response and fast access to care when owners raise urgent concerns.

• •Decision-making that owners felt focused on what’s best for the pet, including not pushing “expensive extras.”
• •Positive handling of anxious or large dogs, with owners noting gentle, friendly physical reassurance.
• •Clean, tidy clinic mentioned.
• •At least one very recent low rating (1 star) is present in the latest reviews we can see, but no written detail was available to explain why.