Garston Veterinary Group - Melksham | Vets in Melksham, Wiltshire

- Positive reviews regularly praise the practice for friendly service, with one long-term client simply describing it as “friendly service always”. - Clients also highlight a caring, detail-focused approach, including comments that staff remember the little details about individual pets. - Customer service is a strong theme, with reviewers describing the team as helpful, knowledgeable, understanding, and kind.

Services

•General weekday veterinary appointments for pets, available Monday to Friday.
•Urgent care is a recurring theme in feedback, including a reported same-day emergency appointment for an unwell pet that went on to recover well after treatment.
•Diagnostic work and health checks form part of the clinic’s service, including blood tests.
•Reviews often describe a practical, welfare-focused approach, with clients saying the team is attentive, helpful, and focused on what a pet needs without pushing unnecessary extras.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews give a mixed picture on cost: some owners say the practice avoids unnecessary add-ons, while one reviewer was unhappy about a blood test requirement and the wait before further checks could go ahead.

People

Recent reviews do not name individual staff members, but they consistently describe the team as efficient, friendly, caring, helpful, and knowledgeable.

Reviews

Garston Veterinary Group – Melksham has a Google rating of 4.7/5 from 71 reviews.

•Positive reviews regularly praise the practice for friendly service, with one long-term client simply describing it as “friendly service always”.
•Clients also highlight a caring, detail-focused approach, including comments that staff remember the little details about individual pets.
•Customer service is a strong theme, with reviewers describing the team as helpful, knowledgeable, understanding, and kind.
•One negative review criticised communication around a blood test requirement and felt this delayed further checks for an unwell dog.

Reviews for Garston Veterinary Group - Melksham

Note: Showing the 6 most recent Google reviews out of 71 we track in total. Recent reviews may not be representative of overall sentiment.

Peter King

2 months ago

Friendly service always

andy dyke dyke

7 months ago

Been using for years but latest use! More interested in getting money for a blood test that isn't a legal requirement for brucella it's an advisory from the government! And told can't do certain blood tests or checks without it! I'm ok to pay for the test but have to wait for results before they will proceed but meanwhile my dog is not eating and and hasn't for 3 to four days!! No thought for the welfare of my pet at all! Will take our three dogs elsewhere and cancel our pet plan with them as well l!!!

Becky Pocock

8 months ago

Garston are efficient, friendly and caring - they remember all the little details too about your pet!

Nadia Harris

1 year ago

Heather Norris

Excellent customer service, really helpful & knowledgeable

Debbie Davidson

We had to get an emergency appointment for one of these furbabies the one on the left Storm and we could not fault them, very friendly, understanding, kindness, received an appointment promply when I explained what was wrong with him and he is now thanks to them back to his normal self, I will also point out they dont tell you that you need this or that doing to make the cost high not that that is an issue when it comes to your pets, it just shows they are there to look after and make your pets well without the un needed costs.

Garston Veterinary Group - Melksham