Harris, Hill & Gibbons Veterinary Group - Bradford on Avon
#2 Vet in Bradford-On-Avon, Wiltshire
Harris, Hill & Gibbons Veterinary Group - Bradford on Avon – Vets in Bradford-On-Avon
Clinic Overview
Harris, Hill & Gibbons Veterinary Group is a small-animal practice established in 1972 and is part of the CVS corporate group (noted explicitly in a recent review). The practice is set up for routine care (vaccinations, nurse clinics, parasite control) as well as diagnostics and surgery (in-house lab, X‑ray, ultrasound; dentistry and multiple surgical disciplines listed). Review signals are mixed: several owners describe supportive handling of end-of-life care (including arranging cremation and giving time to grieve), while a small number raise serious complaints about records/communication and high costs (one reviewer cites spending “over £4000” and not receiving call-backs about insulin/needles).
Services
Based on the clinic website summary, the practice offers
- •General consultations and six‑month health checks
- •Vaccinations (reviews mention “first jabs” plus a health check with a full exam)
- •Emergencies during normal opening hours (as stated on the website)
- •Out-of-hours care provided by MiNightVet Trowbridge (website statement)
- •Dentistry
- •Surgery, including specialties listed as orthopaedic surgery, soft tissue surgery, and keyhole surgery
- •Diagnostic testing & imaging, with in-house lab, X-ray, and ultrasound
- •Microchipping
- •Neutering
- •Nurse clinics, including blood pressure checks
- •Parasite control
- •Grooming & nail clipping
- •Anal sac expression
- •Home visits
- •Pet travel documentation (GB)
Species listed on the website include dogs, cats, rabbits, small mammals (e.g., hamsters/guinea pigs/gerbils/ferrets), reptiles/tortoises, caged birds, backyard poultry, and wild birds.
Pricing
- •One reviewer reports spending “over £4000” since joining (no breakdown provided).
People
- •Dr Kristy (vet; name as written by a reviewer, with uncertainty): thanked for making it in to work despite flooding and being described as “lovely.”
- •Other staff are not named, but reviews describe
- •Thorough first-visit examinations during vaccinations/health checks (including extended heart listening/checks).
- •End-of-life support, with owners mentioning being given time, empathy, and help arranging cremation.
Reviews
4.6 stars from 75 reviews. - Support around euthanasia and bereavement: multiple owners mention empathy, being given time, and help with cremation arrangements.
- •Thorough routine care: a vaccination/health-check visit is described as a full “head to toe” exam with detailed heart checks.
- •Ongoing condition management: one owner mentions repeat visits for a dog’s ongoing ear problem and feeling “well looked after.”
- •Serious dissatisfaction from a minority: complaints include alleged incorrect pet details on records (date of birth/sex/name), lack of call-backs about insulin/needles, and concerns about high costs; another review objects strongly to the practice being part of CVS and describes difficulties when disputes arise.
Special Services
Animals Treated at Harris, Hill & Gibbons Veterinary Group - Bradford on Avon
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Harris, Hill & Gibbons Veterinary Group - Bradford on Avon
Opening Hours
Hours
Reviews for Harris, Hill & Gibbons Veterinary Group - Bradford on Avon
Note: Showing the 5 most recent Google reviews out of 75 we track in total. Recent reviews may not be representative of overall sentiment.
Owen
a month ago
Harris Hill & Gibbons would like you to think it is a quaint and intimate country veterinary practice. It is, of course, nothing of the sort. HHG was acquired in 2006 by the fast growing corporate beast CVS, which has since floated on the London stock exchange. It employs nine thousand people across several countries. The veterinary sector is about as regulated as Dodge City. Its complaints and redress procedures are virtually non-existent, and the mediation provision is toothless. It is in this lawless environment that big fish such as CVS thrive and grow, swallowing up small practices at a rate which has attracted the attention (albeit to no avail) of the CMA. CVS’ ruthlessness will become clear to anyone finding themselves at loggerheads with the business. For example, if your insurance company finds a way to reject claims for several thousand pounds on a technicality for which you believe the practice is responsible (as was my experience), you will soon find that the interests of customers, staff and pets all come a distant second to those of CVS’ shareholders. The corporate leviathan is intransigent, inflexible and dogged. It knows you have nowhere else to turn. So do yourself a favour. Say no to the rapacious Goliath of pet care, and find yourself an independent vet. Two stars for occasional excellent work by individuals, and some care by some staff which was somewhat good, some of the time.
Maria Diaper
a year ago
Jenny Napier-Ford
a year ago
Thank you to the lovely vet Dr Kristy (apologies if I have your name wrong). It took her 2hrs to get into work yesterday due to all the flooding. So thank you.
Jenny Napier-Ford
11 months ago
Thank you to the lovely vet Dr Kristy (apologies if I have your name wrong). It took her 2hrs to get into work yesterday due to all the flooding. So thank you.
wentworthmiller
a year ago
Terrible vets.... Never go there... They get everything wrong and cost a fortune... i have spent over £4000 since joining in August of last year.. They cannot even get my cats date of birth right or sex or infact name... They don't even call you back when you need more insluling and needles.... Trust me they are an absolute joke and it saddens me that I have to go back there Monday before I change vets completely
wentworthmiller
a year ago
Terrible vets.... Never go there... They get everything wrong and cost a fortune... i have spent over £4000 since joining in August of last year.. They cannot even get my cats date of birth right or sex or infact name... They don't even call you back when you need more insluling and needles.... Trust me they are an absolute joke and it saddens me that I have to go back there Monday before I change vets completely
Jill Campbell
2 years ago
Very helpful and caring....one very happy cat
lisa mortimer
2 years ago
Introduced our new fur babies yesterday for their first jabs and health check. The vet we saw was lovely and babies had full head to toe examinations, the heart checks seemed like an eternity on our baby girl. I have never been so nervous the last time we did this was 20 years ago. Also they were so wonderful when I lost my 20 year old Little Lady 3 weeks ago who died in my arms, they were fantastic and sorted the cremation. Thank you all for your kindness and words.
Ros Starr
2 years ago
Harris hill & gibbons were incredibly empathetic and understanding when I had to say goodbye to my beautiful Alfie. I felt completely supported in the hardest situation and I cannot thank them enough for giving me the time I needed to grieve.
mark jaffreys
3 years ago
Not our usual branch as we live in Trowbridge but the staff here are brilliant. One of our dogs has an ongoing ear problem and we are well looked after at each visit. Totally recommended.
